7 Steps to Creating Presence in Online Courses. Online teaching
and learning should be an experience where presence is felt by both instructors
and learners. How is presence created?
5. The fifth step is to use a LEARNER-CENTERED MODEL. The
learner-centered model we created in our presence book (Lehman and Conceição, 2010) helps instructors better
understand the perceptual nature of students and ways in which the educational
experience can be designed to create presence.
Learners
are at the center of the model, with their thoughts, emotions and behavior. We
call this center circle the Who. The next circle is the What, which indicates the interactive experiences that can be created for
learners. For example, the instructor can incorporate 1) objective experiences
(Skype or electronic office hours to create a sense of objective presence); 2)
subjective experiences (the use of names and learners’ experiences to
incorporate the personal); 3) social experiences (interactive activities,
group and team work, or discussion); and 4) environmental
experiences (which allow students to actually change the learning
environment through feedback and formative course change). The circle
around the What is the How or Modes of Presence, the
ways in which these interactions can be carried out. For example, the
instructor can use 1) realism (a simulation or a real life project); 2)
immersion, (Second Life or gamification); 3) involvement (debates,
the discussion board, group work, or team projects), and 4)
suspension-of-disbelief (the use of videos, reading materials, or audio
podcasts). The outer circle is the Where, the online environment
(described in the Differences Chart) that the instructor participates in, partnering with learners.

Lehman and
Conceição (2010). Creating a Sense of Presence: How to ‘Be There’ for
Distance Learners (p 22). San Francisco: Jossey-Bass.